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Connecting to your ARK server


Due to the way ARK lists servers in-game, it can sometimes be difficult to find the new server that you've purchased.

This article outlines the easiest way of joining your server.

  1. Login to the GamePanel and navigate to your server's home page.
  2. In the key information block, copy your server's query IP address:
  3. Now, right click on the Steam icon in your taskbar. On a Mac, right click on the Steam icon in your dock.
  4. Select "Servers" from the pop-up menu.
  5. Navigate to the "Favourites" tab in the Servers window.
  6. Click "Add a server" in the bottom right corner of the box.
  7. Paste your server's query IP address (found in Step 2) into the box and click "Find Games at this address".
  8. Then, click "Add selected game server to favourites" in the bottom right-hand corner of the window.
  9. Now, select the server and click "Connect".
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  • Avatar
    James Barker

    It keeps saying "Server is not responding" for my rented server

  • Avatar
    Charmaine Pearce

    It says "Server is not responding." for rented server at address:

    Connection Info:
    Query Info:

  • Avatar
    Jero Torres

    Make sure the server is up to date. If so, you can click on the refresh button in Steam Favorites.